Miguel has been amazing through the entire sales process. With inventory and the market where it is, he's been so helpful in keeping me in the loop of where our car is and it's amazing to work with a sales guy I can casually text about what's going on.
Kia has also really stepped up their game! We're getting a 2023 Sportage Hybrid and wow, it's so nice! We shopped lots of other brands and Kia is by far the nicest of any of them and had the nicest interior, exterior, and standard features.... More
Kevin Williams
Less than a month ago
Great service! I went to Kia in Ventura this afternoon And was helped by Nancy in service. There ended up being a mistake during our appointment but Nancy was so sweet and helpful, she worked to help us and so did the manager Nathan! Both very kind and helpful employees truly an asset to Kia dealership!
Aimee Perez
Less than a month ago
Made a spontaneous call to search for a 2022 Stinger, nothing locally in color I wanted; 30 minutes later received call a 2023 arrived solo in color I wanted - it was meant to be for me. I was shocked and excited! Mark was fabulous getting everything done so I could pick up same day. He even messaged me a few days later to see how I was liking thecar and if there was anything I needed. Everyone at dealer so nice & encouraging. This is my second Kia and love their customer service!... More
Tracy Olivera
Over a month ago
George Estrada was amazing! I was looking for a 2022 Kia Niro EV and Kirby Kia of Ventura kept me updated each day on their inventory. George contacted me immediately as soon as a new shipment came in. I was able to purchase the car I wanted with no issues at all. They also gave me a great deal on my trade-in. Very friendly, efficient and professional. The experience was amazing. Thank you!... More
Jason Salmon
Over a month ago
I had my car towed to Kirby Kia in Ventura after two different mechanics missed the issue with my car. I was pretty frustrated by the time my car arrived at the dealership. Chico, my assigned technician, couldn’t have been nicer or more professional. He called and texted me with updates on my car and told me that Kirby would cover my rental car while I was without my vehicle. My car was ready more quickly than I expected, and Chico even set up a detail so that my car looked amazing when I picked it up. Chico was upfront about the repairs my car needed and provided a very competitive price for all the work. Who knew that a dealership could provide such caring, competitive service! Thanks, Chico - I’ll be back!... More
Anne Marie Kucera-Sablock
Over a month ago
