Kirby Kia of Ventura FAQs - Your Next Kia Dealership
Kirby Kia of Ventura – General FAQs
Find clear answers to common questions about who we are, how trade-ins work, and what you can expect when buying or servicing a vehicle with us. We’re committed to making every step simple, transparent, and stress-free.
This FAQ page is designed to give you quick, helpful information about our dealership and its policies.
Our team is always available to provide more details or walk you through any part of the process.
- Vehicle Inventory: Explore our lineup of new Kia models and high-quality used vehicles.
 - Financing & Trade-ins: Learn how we evaluate trade-ins and help you secure competitive financing.
 - Service & Parts: Get to know our certified Kia service team and genuine Kia parts department.
 
If your question isn’t answered here, please reach out—we’re always happy to help you make an informed decision.
Q: What types of vehicles does Kirby Kia of Ventura sell?
We offer the full lineup of new Kia models along with a diverse selection of inspected pre-owned vehicles. Whether you’re looking for a fuel-efficient commuter, a family SUV, or an electrified model, we have options to fit your lifestyle.
- New inventory: Telluride, Sportage, Sorento, Forte, K5, EV9, Niro, Carnival and more
 - Pre-owned vehicles: A wide range of makes and models, all inspected by certified technicians
 - EV & Hybrid options: Kia EV6, Niro Hybrid/EV, Sorento Hybrid available
 
Don’t see what you’re looking for? We can help locate it or assist with placing a factory order.
Q: Are trade-ins accepted, and how is value determined?
Yes — you can trade in your current vehicle and use its value toward your next one. We determine value based on current market data, mileage, and overall condition.
- Start online: Use our Value Your Trade tool for an instant estimate
 - In-person confirmation: Our team will complete a quick appraisal and finalize your offer
 - Transparent process: We explain how your trade value is determined
 
Q: Do you sell used cars from brands other than Kia?
Yes — our pre-owned inventory includes a variety of makes and models. Each used vehicle undergoes a multi-point inspection to ensure quality and reliability.
- Multi-point inspection performed by certified technicians
 - Warranty options available on many used vehicles
 - Wide variety including sedans, SUVs, trucks, and hybrids
 
Q: Can I schedule a test drive online?
Yes — simply choose your vehicle and select a date and time using our online test drive scheduler. We’ll confirm your appointment and have the vehicle ready for you.
- Quick scheduling from home or mobile
 - Flexible appointment windows
 - No-pressure environment
 
Q: Do you offer home delivery or remote purchase options?
Yes — we offer local home delivery and remote paperwork options for customers throughout Ventura County. Ask our team for details and availability.
- Local vehicle delivery available
 - Remote signing options
 - Service pickup/drop-off available by request
 
Q: What makes Kirby Kia of Ventura different?
We’re a family-owned dealership serving Ventura County for generations. We prioritize honesty, transparency, and long-term relationships — not pressure. Many of our customers have been returning to us for years.
- Friendly, community-focused team
 - Clear pricing and straightforward financing
 - Active supporter of local events and charities
 
We look forward to welcoming you. Contact us today!