Disclaimers
I contacted KIA of Ventura about trading in my car for a used car listed on the KIA of Ventura website. I spoke with Trevor with very clear intentions of what I wanted value wise for my trade-in. Trevor valued my trade very quickly, and exceeded my expectations. No haggling, honest, and worked with my credit. Not to mention, I was in and out of the dealership with TWO hours which was absolutely amazing. The process was a breeze and I truly appreciate the KIA group for working with me quickly, ho... More
2021-11-03
Went to this dealership last 06/22/2021 week and purchased a 2021 Kia K5 EX. The staff was extremely friendly, helpful and patient. The salesman, Mark Morhead, was great. He was very informative and attentive to my needs and was able to meet with me when it was convenient for my schedule. The financing employee was fantastic as well. I think his name was Ed but I could be wrong. Very nice guy. The transaction was also extremely quick. I think with test driving, financing and paperwork, we were i... More
2021-07-02
Absolute 5 star service from German and Jose. German was great with the family and very knowledgeable about the cars he was showing us. Jose is a man of great integrity and honors his word which is rare nowadays. I appreciate the help and highly recommend anyone go see these two for your next vehicle!
2022-06-16
I had my car towed to Kirby Kia in Ventura after two different mechanics missed the issue with my car. I was pretty frustrated by the time my car arrived at the dealership. Chico, my assigned technician, couldn’t have been nicer or more professional. He called and texted me with updates on my car and told me that Kirby would cover my rental car while I was without my vehicle. My car was ready more quickly than I expected, and Chico even set up a detail so that my car looked amazing when I picked... More
2022-06-17
We had a super easy time leasing our new Sorento with Deanna! Everything was very straightforward, she wasn't pushy, and she was really knowledgeable about all the features. Sean in financing was just as lovely, and it took hardly any time at all. Probably the fastest car buying experience I've ever had. From the time we arrived to the time we drove off, it was under 3 hours. And that included a lengthy pondering process on our part, test drive, cleaning the car, gassing it up, and transferring... More
2021-06-03
We had the best experience purchasing our new Outback. Robert "The Italian Guy" was very communicative and made the whole process of ordering and picking up our new vehicle. Of all the company of personal vehicles I've purchase over the last 30 years this was by far the most fun process. Would highly recommend!
2021-06-19
The team here are super friendly. They were able to accommodate me for a same day appointment when my check engine light went on. David was extremely helpful in explaining the issue and walking me through it. David also provided me with an estimate of time and gave me an update as to when I would get my car back. I had the option to wait at the dealership or come back. They have lots of seating space and free wifi available, along with complimentary coffee which made with work set up nice and ea... More
2021-11-04
This was our first time ever buying a Kia. The price was decent for a new car, especially with all the prices of most other vehicles new and used right now. Our sales person was German Rosas. He was friendly, knowledgeable, and most of all, personable. He took the time to show me how to use my car's technology and I drove off the lot feeling extra confident about my new purchase. Outstanding customer service and I love my new Forte!
2022-01-10
I have gone with Kirby Kia for my last 3 leases. Each time I feel taken care of, but this time was exceptional. George Estrada assisted me and was very informative, never pushy, and was kind and easy going. I felt right at ease. I think it was the best car sales experience I have had. Thank you George! I'm very happy with my new Sorento.
2021-05-15
Upon entering the Kia Kurby my brother and I were immediately greeted by Jonathan. I told him what I was looking for and exceeded my expectations. I was looking for a white Kia k5, but they didn't have any but luckily they had the wolf Grey color with the red interior. I test drove it and I was very impressed. Jonathan and David walked me through the entire process helping me with buying my first car. The customer service from the entire staff was amazing! Thank you for your help!
2021-10-26