Disclaimers
I contacted KIA of Ventura about trading in my car for a used car listed on the KIA of Ventura website. I spoke with Trevor with very clear intentions of what I wanted value wise for my trade-in. Trevor valued my trade very quickly, and exceeded my expectations. No haggling, honest, and worked with my credit. Not to mention, I was in and out of the dealership with TWO hours which was absolutely amazing. The process was a breeze and I truly appreciate the KIA group for working with me quickly, ho... More
2021-11-03
Went to this dealership last 06/22/2021 week and purchased a 2021 Kia K5 EX. The staff was extremely friendly, helpful and patient. The salesman, Mark Morhead, was great. He was very informative and attentive to my needs and was able to meet with me when it was convenient for my schedule. The financing employee was fantastic as well. I think his name was Ed but I could be wrong. Very nice guy. The transaction was also extremely quick. I think with test driving, financing and paperwork, we were i... More
2021-07-02
We had a super easy time leasing our new Sorento with Deanna! Everything was very straightforward, she wasn't pushy, and she was really knowledgeable about all the features. Sean in financing was just as lovely, and it took hardly any time at all. Probably the fastest car buying experience I've ever had. From the time we arrived to the time we drove off, it was under 3 hours. And that included a lengthy pondering process on our part, test drive, cleaning the car, gassing it up, and transferring... More
2021-06-03
We had the best experience purchasing our new Outback. Robert "The Italian Guy" was very communicative and made the whole process of ordering and picking up our new vehicle. Of all the company of personal vehicles I've purchase over the last 30 years this was by far the most fun process. Would highly recommend!
2021-06-19
The team here are super friendly. They were able to accommodate me for a same day appointment when my check engine light went on. David was extremely helpful in explaining the issue and walking me through it. David also provided me with an estimate of time and gave me an update as to when I would get my car back. I had the option to wait at the dealership or come back. They have lots of seating space and free wifi available, along with complimentary coffee which made with work set up nice and ea... More
2021-11-04
This was our first time ever buying a Kia. The price was decent for a new car, especially with all the prices of most other vehicles new and used right now. Our sales person was German Rosas. He was friendly, knowledgeable, and most of all, personable. He took the time to show me how to use my car's technology and I drove off the lot feeling extra confident about my new purchase. Outstanding customer service and I love my new Forte!
2022-01-10
I have gone with Kirby Kia for my last 3 leases. Each time I feel taken care of, but this time was exceptional. George Estrada assisted me and was very informative, never pushy, and was kind and easy going. I felt right at ease. I think it was the best car sales experience I have had. Thank you George! I'm very happy with my new Sorento.
2021-05-15
Upon entering the Kia Kurby my brother and I were immediately greeted by Jonathan. I told him what I was looking for and exceeded my expectations. I was looking for a white Kia k5, but they didn't have any but luckily they had the wolf Grey color with the red interior. I test drove it and I was very impressed. Jonathan and David walked me through the entire process helping me with buying my first car. The customer service from the entire staff was amazing! Thank you for your help!
2021-10-26
My experience at Kia was just amazing! Guillermo, Steve and their staff just make you feel right at home and it is all about customer service!! They truly take the time to hear what are your needs and answer any question that came up in the time we had making our decision. Thank you for making things happen for us, will be recommending people to this place! If anyone is looking to get a new vehicle, Guillermo is your person to go to!
2021-04-06
Clint provided the most excellent service not just to me but for other customers in the lobby! He went above and beyond and did everything he could to help me out with my 2016 Kia Optima in service. He put me in a rental ASAP and was easy to communicate when it came to my car. I highly recommend you ask for Clint for service. Even during a crazy busy rush, he still remained calm, optimistic and helpful. Thank you!
2021-04-16